Technical Operations Coordinator

1 week ago

Forster, New South Wales, Australia beBeeInfrastructure Full time $60,000 - $90,000
IT Support Specialist Role

The primary function of this position is to ensure seamless operations of workstations, printers, meeting rooms and communication facilities.

  • Conduct regular workstation health checks to guarantee optimal performance and efficient issue resolution.
  • Configure and monitor peripheral devices such as monitors, keyboards and mice to guarantee user satisfaction.
  • Maintain and check printer health proactively, ensuring they are in good working order at all times.
  • Manage and support meeting rooms and communication facilities to facilitate effective internal and external interactions.
  • Oversee Office 365 user accounts, ensuring smooth access and addressing any service issues that may arise.
  • Administer Active Directory, including troubleshooting, user account management and security settings.
  • Provide technical assistance and support to staff across various locations within the Asia Pacific and EMEA regions.
  • Collaborate with IT teams to ensure compliance with company standards and both internal and external IT policies.

Key Skills and Qualifications:

  • Proven experience with setting up and monitoring workstations, focusing on hardware and software health checks.
  • Proficiency in configuring peripherals such as monitors, keyboards and mouse for operational efficiency.
  • Expertise in performing printer health checks, including network printers and standalone devices for seamless functionality.
  • Strong understanding and management experience of meeting rooms and communication facilities to support business functions.
  • Extensive experience with Office 365, including email configuration, user management and troubleshooting.
  • Solid experience working with Active Directory, including user account creation, group policies and troubleshooting login issues.
  • Excellent problem-solving skills with a proactive approach to identifying and addressing potential IT infrastructure issues.
  • Ability to work independently while collaborating effectively with remote teams across Asia Pacific and EMEA regions.

Benefits:

  • Flexible work environment.
  • Opportunities for professional growth and development.

Working Location: Forster, NSW, AU. Expected Salary Range: $60,000 - $90,000 AUD per annum. Currency: AUD.

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