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Senior Technical Operations Specialist
2 weeks ago
The IT Support Engineer plays a pivotal role in ensuring seamless operations within the organization. This position involves managing workstations, printers, meeting rooms, and communication rooms to provide technical assistance and support to staff across various locations.
Key Responsibilities:- Conduct regular workstation health checks to identify and rectify performance issues promptly.
- Configure and monitor peripheral devices such as monitors, keyboards, and mice to guarantee user satisfaction.
- Perform proactive maintenance and health checks on all printers to ensure optimal functionality at all times.
- Manage and support meeting rooms and communication rooms to facilitate effective internal and external communication.
- Oversee Office 365 user accounts, ensuring smooth access and addressing any service-related concerns.
- Administer Active Directory, including troubleshooting, user account management, and security settings.
The ideal candidate should possess excellent problem-solving skills, a proactive approach, and a maximum of 6 years of work experience.
Strong organizational skills, attention to detail, and ability to multitask are essential for success in this role.
