Senior Guest Experience Leader

3 days ago


Sydney, New South Wales, Australia beBeeGuest Full time $90,000 - $120,000
Front Office Manager Position

We are seeking a dynamic and experienced leader to drive our team's success in delivering exceptional guest experiences.

Key Responsibilities:
  • Develop and implement strategies to exceed guest expectations
  • Manage and improve CRM updates and guest feedback to enhance the overall guest experience
  • Lead, motivate, and coach the Front Office team to achieve high performance standards
  • Ensure a secure working environment by maintaining safety and security standards
  • Oversee financial transactions to maintain transparency and accountability
  • Build a positive work culture by welcoming guests and engaging the team in daily initiatives
Qualifications & Experience:

Previous experience as a Senior Duty Manager or Front Office Manager is preferred. We value unique individuals and aim to support their growth in a vibrant environment.

About Our Opportunity:

This is an exciting chance for a motivated and organized individual who thrives in a fast-paced environment.



  • Sydney, New South Wales, Australia beBeeExperience Full time $80,000 - $120,000

    Job DescriptionAs a Welcome Desk Manager, you will be responsible for delivering exceptional guest experiences from the moment they arrive.This role requires a leader who can drive a guest-oriented mindset amongst the team and set an example in providing outstanding service.The successful candidate will have extensive knowledge of guest services procedures,...


  • Sydney, New South Wales, Australia beBeeGuest Full time $60,000 - $90,000

    Job Title: Guest Experience LeaderAbout the RoleThis is a key opportunity to drive customer satisfaction and deliver exceptional service. We are seeking a results-driven professional who can lead a team to achieve operational excellence.Key Responsibilities:Exceeding customer expectations through proactive engagement and tailored solutionsDeveloping and...


  • Sydney, New South Wales, Australia beBeeDirector Full time $130,000 - $145,000

    Job OverviewThe Director of Operations role is a senior leadership position that drives outstanding guest experience outcomes across the region. Reporting directly to the General Manager, this leader oversees a high-performing team responsible for delivering exceptional service standards and evolving them in line with global brand expectations.Key...


  • Sydney, New South Wales, Australia beBeeFrontOffice Full time $90,000 - $110,000

    Job OverviewThe Front Office Manager plays a crucial role in delivering exceptional guest experiences. This leader oversees the Front Office team, ensuring seamless check-ins and check-outs, while fostering a welcoming environment that makes every team member and guest feel at home.


  • Sydney, New South Wales, Australia beBeeHospitality Full time $79,999 - $124,999

    Are you looking for a role that combines leadership and hospitality skills?The Guest Services Manager position is perfect for those who want to deliver exceptional guest experiences in a fast-paced environment.Job DescriptionWe are seeking an experienced leader to oversee the front office and guest services team, ensuring seamless operations and memorable...


  • Sydney, New South Wales, Australia beBeeCustomerService Full time $98,992 - $124,997

    Role OverviewWe are seeking a skilled professional to lead our team and provide exceptional guest experiences. If you have a passion for delivering calmness, control, collaboration, and confidence, we want to hear from you.Main ResponsibilitiesExceed guest expectations through personalized service and proactive issue resolutionDevelop and implement effective...


  • Sydney, New South Wales, Australia beBeeHospitality Full time $72,000 - $94,000

    Job TitleWe are seeking a seasoned professional to take on the role of Guest Services Manager. This is an exciting opportunity for someone who excels in leadership and is passionate about delivering exceptional guest experiences.About the Role:This key position plays a vital part in driving hotel success by overseeing daily operations, managing teams, and...


  • Sydney, New South Wales, Australia beBeeLeadership Full time $63,000 - $87,000

    Lead Guest ExperienceWe are seeking a skilled and experienced leader to join our team as a Lead Guest Experience professional. In this role, you will have the opportunity to make a lasting impact on our guests' experiences.Key Responsibilities:To effectively lead and manage the Guest Experience team, ensuring seamless execution of guest services.Complete...


  • Sydney, New South Wales, Australia beBeeExperience Full time $90,000 - $120,000

    Exceptional Guest Experience Manager WantedThe Opportunity:We are seeking a seasoned guest experience manager to lead our iconic Legends Room, open to members at the MCG.As an experienced leader, you will oversee a diverse team to service excellence through feedback, support and training, while guaranteeing an exceptional experience to member-based...


  • Sydney, New South Wales, Australia Hospitality & Guest Experience Full time

    Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.About UsWith spacious and thoughtfully designed rooms and suites, the Monarto Safari Resort caters to those seeking an escape from the everyday.Whether it's a family getaway or a romantic weekend, it serves as the perfect base for bringing...