Customer Experience Champion

6 days ago

Townsville City Center, Queensland, Australia beBeeLeadership Part time $49,000 - $74,000
Job Opportunity

Objective: Empower colleagues to excel and provide an exceptional customer experience.

  • Lead by coaching and developing people to be their best, recognising improvement.
  • Empower teams to own their role in customer care, standards, and efficient operation.
  • Develop a talent plan for colleagues and ensure succession requirements are met.
  • Listen to and act on colleague feedback to make this a great place to work.
  • Maintain a strong leadership presence on the sales floor to drive service and standards.
  • Work with the team to deliver accurate execution of processes and guidelines.
  • Support the store to trade safely and legally.
  • Drive high performance through consistent delivery of key inputs aligned with goals.
  • Provide an exceptional customer experience through colleagues who care, quick payment experiences, and clean stores.

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