Unlock Business Potential with Our Service Operations Enablement Role

2 weeks ago

Melbourne, Victoria, Australia beBeeEnablement Full time $100,000 - $140,000
Service Operations Enablement Specialist

We are seeking a highly motivated and experienced Service Operations Enablement Specialist to drive business growth and efficiency.

  • Determine service operations requirements and implement innovative solutions to drive business growth and efficiency.
  • Collaborate with service teams to develop and implement training programs that enhance employee skills and knowledge.
  • Monitor and analyze service operations metrics to identify areas for improvement and provide data-driven insights to inform business decisions.
  • Develop and maintain service documentation and standard operating procedures to ensure consistency and quality across the organization.
  • Support the development and implementation of service quality initiatives to drive customer satisfaction and loyalty.

Requirements:

  • Bachelor's degree in a related field such as business, operations, or engineering.
  • Minimum of 3 years of experience in service operations or a similar role.
  • Strong analytical and problem-solving skills with the ability to think critically and outside the box.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
  • Proficiency in Microsoft Office Suite with a focus on Excel, Word, and PowerPoint.

What We Offer:

  • A dynamic and collaborative work environment.
  • Ongoing opportunities for professional growth and development.
  • A competitive compensation package.

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