Customer Support Professional

1 week ago

Sydney, New South Wales, Australia beBeeCustomerSupport Full time $59,443 - $86,535

Job Title:

A Customer Support Professional is needed to join our team in a dynamic and fast-paced environment.

The ideal candidate will have excellent communication skills, be able to work well under pressure and provide top-notch customer service. They will be responsible for responding to customer inquiries, resolving issues and providing accurate information in a timely manner.

This role requires strong problem-solving skills, attention to detail and the ability to think critically. The successful candidate will also have the opportunity to work collaboratively with colleagues to achieve service delivery goals.

Key Responsibilities:

  • Responding to customer inquiries via phone, email or in-person
  • Providing accurate and up-to-date information to customers
  • Escalating complex issues to relevant stakeholders
  • Working collaboratively with colleagues to achieve service delivery goals

Requirements:

To be considered for this role, applicants must have a strong commitment to delivering exceptional customer service and be an Australian Citizen, a permanent resident of Australia, or a New Zealand citizen.

What We Offer:

As a Customer Support Professional, you can expect a competitive salary, flexible work options, opportunity to purchase leave, annual leave loading, corporate wellbeing programs, free annual influenza vaccination, and salary packaging options via superannuation contributions or a novated vehicle lease.

About Us:

We are a dynamic and forward-thinking organization that values innovation, teamwork and customer satisfaction. Our mission is to provide exceptional customer service and support to our customers, while maintaining a positive and inclusive work environment.

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