Current jobs related to Customer Service Representative - Sydney, New South Wales - Stamford Hotels & Resorts
-
Customer Service Representative
1 month ago
Sydney, New South Wales, Australia WOW Recruitment Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at WOW Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via email and chat, resolving issues, and maximizing customer...
-
Customer Service Representative
3 weeks ago
Sydney, New South Wales, Australia ignite Full timeCustomer Service RepresentativeWe are seeking a highly motivated and experienced customer service representative to join our team at Ignite. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, resolving enquiries and providing accurate and timely responses.Key Responsibilities:Provide...
-
Customer Service Representative
3 weeks ago
Sydney, New South Wales, Australia TempNet Full timeCustomer Service Representative OpportunityAre you passionate about delivering exceptional customer experiences?We are seeking a skilled Customer Service Representative to join our team at TempNet. As a Customer Service Representative, you will be responsible for providing top-notch support to our clients, ensuring their needs are met, and exceeding their...
-
Customer Service Representative
1 month ago
Sydney, New South Wales, Australia AFL Recruitment Full timeCustomer Service/Call-Centre RepresentativeWe are seeking a highly skilled and experienced Customer Service/Call-Centre Representative to join our team at AFL Recruitment. As a key member of our New Client Enquiries team, you will be responsible for providing exceptional customer service to our clients, handling incoming calls, and providing administrative...
-
Customer Service Representative
3 weeks ago
Sydney, New South Wales, Australia Kennedy Reid Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Kennedy Reid. As a key member of our call centre, you will be responsible for delivering exceptional customer service and support to our clients.The RoleAs a Customer Service Representative, your duties will include:Providing friendly and professional service to...
-
Customer Service Representative
3 weeks ago
Sydney, New South Wales, Australia TempNet Full timeCustomer Service Representative OpportunityTempNet is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their concerns, and resolving issues in a timely and satisfactory manner.Key Responsibilities:Regularly...
-
Customer Service Representative
3 weeks ago
Sydney, New South Wales, Australia ignite Full timeCustomer Service RepresentativeWe are seeking a highly motivated and experienced customer service representative to join our team at Ignite. As a customer service representative, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Respond to...
-
Customer Service Representative
2 weeks ago
Sydney, New South Wales, Australia Platinum Pacific Partners Full timeJob Title: Customer Service RepresentativeAt {company}, we are seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Respond to customer inquiries in a timely and professional manner.Resolve customer complaints and issues in a fair and...
-
Customer Service Representative
3 weeks ago
Sydney, New South Wales, Australia Woolworths Group Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Woolworths Supermarkets. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service and...
-
Customer Service Representative
4 weeks ago
Sydney, New South Wales, Australia dnata Full timeJob Title: Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments? We're seeking a Customer Service Representative to join our team at Sydney International Airport.Job Summary:As a Customer Service Representative, you will be the first point of contact for passengers at...
-
Customer Service Representative
3 weeks ago
Sydney, New South Wales, Australia TempNet Full timeCustomer Service Representative Opportunity TempNet is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their concerns, and resolving issues in a timely and satisfactory manner. Key Responsibilities:Regularly...
-
Customer Service Representative
3 weeks ago
Sydney, New South Wales, Australia Charterhouse Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Charterhouse. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service and support to ensure a positive experience.Key Responsibilities:Handle inbound...
-
Customer Service Representative
3 weeks ago
Sydney, New South Wales, Australia Hudson Australia Full timeWe are seeking a skilled Customer Service Representative to join our team at Hudson Australia. As a Customer Service Representative, you will be the primary point of contact for customers, providing top-notch service across various platforms.Key Responsibilities:Provide exceptional customer service through phone, email, and chatResolve customer complaints...
-
Customer Service Representative
3 weeks ago
Sydney, New South Wales, Australia People2People Full timeCustomer Service Representative Job DescriptionWe are seeking a dedicated customer service professional to join our team at People2People. As a customer service representative, you will be responsible for delivering excellent customer service via various channels, including messenger, social media, phone, email, and live chat.Key Responsibilities:Address...
-
Customer Service Representative
1 month ago
Sydney, New South Wales, Australia dnata Full timeJob Title: Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments? We're seeking a Customer Service Representative to join our team at Sydney International Airport.Job Summary:As a Customer Service Representative, you will be the first point of contact for passengers at...
-
Customer Service Representative
1 month ago
Sydney, New South Wales, Australia TempNet Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer success team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring a seamless customer experience.Key...
-
Customer Service Representative
2 weeks ago
Sydney, New South Wales, Australia TempNet Full timeCustomer Service Representative OpportunityThis is a fantastic opportunity to join TempNet as a Customer Service Representative, providing exceptional customer service to our clients and customers. As a key member of our team, you will be responsible for regularly communicating with customers to understand their needs and address their...
-
Customer Service Representative
2 weeks ago
Sydney, New South Wales, Australia Recruitment Edge Full timeJob Summary: We are seeking a skilled Customer Service Representative to join our team at a local government council. As a Customer Service Representative, you will be responsible for providing excellent customer service to the public, handling customer inquiries, and resolving issues in a timely and effective manner.About the Role: In this role, you will...
-
Customer Service Representative
3 weeks ago
Sydney, New South Wales, Australia Remote Staff Full timeCustomer Service RepresentativeAt Remote Staff, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service via email support.Key Responsibilities:Monitor and respond to incoming support emails in a timely mannerDiagnose customer issues...
-
Customer Service Representative
3 weeks ago
Sydney, New South Wales, Australia ignite Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and driven individual to join our team as a Customer Service Representative. This is a contract-based position in Maitland, with the potential to extend.As a Customer Service Representative, you will be responsible for providing excellent verbal and written communication skills to...
Customer Service Representative
2 months ago
Stamford Hotels and Resorts is a prestigious entity within the Stamford Group, overseeing a collection of luxurious premium accommodations across Australia. Our hotel network boasts over 1800 rooms and a dedicated workforce of 1000 professionals. Beyond hospitality, the Stamford Group also manages a selection of premium commercial properties globally and is engaged in the development of upscale residential projects in Australia.
At Stamford Hotels and Resorts, we recognize that our employees are our most valuable resource. We are committed to nurturing, developing, and rewarding passionate individuals who strive for success at every level. In our quest for excellence, we promote innovative thinking, challenge conventional practices, and instill a sense of ownership while cultivating an atmosphere of transparency, collaboration, respect, and integrity among our team members, business partners, and the broader community.
Position Overview:
We are in search of a motivated and guest-oriented casual Guest Service Agent to become a vital part of our dynamic Front Office Team at Sir Stamford at Circular Quay. The Guest Service Agent will report to the Assistant Manager on duty and subsequently to the Front Office Manager, holding full accountability for delivering exceptional guest service during every interaction.
Key Responsibilities:
- Deliver efficient and professional service, ensuring a seamless check-in and check-out experience for guests.
- Extend a warm welcome to every guest approaching the reception area.
- Assist in preparing group arrivals under the guidance of the senior receptionist.
- Manage foreign exchange transactions for guests, including converting credit card payments into foreign currency.
- Report any guest complaints or suspicious activities to the Assistant Manager on duty or the Front Office Manager.
- Proactively promote room sales and other hotel amenities whenever feasible.
- Oversee car park charges and validations, ensuring accuracy and addressing all communications from the car park.
- Facilitate faxing and address business center requests as necessary.
Qualifications:
- Prior experience in the hotel industry is highly advantageous.
- Proficiency in Microsoft Office applications is required.
- Familiarity with a reservations system, particularly Opera, is a plus.
- Strong attention to detail and accuracy.
- Ability to perform well under pressure.
- Exceptional customer service skills.
- Outstanding organizational abilities and commitment to completing tasks.
- Capacity to foster teamwork with a positive and proactive attitude.
- Excellent problem-solving and research skills.
- A proactive approach with a genuine passion for hospitality and travel.
Employee Benefits:
- Generous employee discounts on food and beverages at all Stamford Hotels & Resorts.
- Complimentary dry cleaning for uniforms.
- Free meals during duty and parking facilities.
- Opportunities for learning and professional development.
