Client Relations Centre Ambassador
7 days ago
We are seeking a highly skilled and experienced Client Relations Centre Ambassador to join our team at Richemont. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences and driving sales growth.
Key Responsibilities- Customer Service and Sales: Provide top-notch customer service and sales support to our clients, ensuring a seamless and personalized experience.
- Product Knowledge: Develop and maintain in-depth knowledge of our luxury products and services, including features, benefits, and technical specifications.
- Communication and Interpersonal Skills: Utilize excellent communication and interpersonal skills to build strong relationships with clients, colleagues, and stakeholders.
- Problem-Solving and Escalation: Effectively resolve customer complaints and issues, escalating complex problems to senior team members as needed.
- Team Collaboration: Work collaboratively with cross-functional teams, including sales, marketing, and customer service, to achieve business objectives.
- Experience: Minimum 2 years of experience in retail sales, customer service, or a related field, preferably in the luxury industry.
- Skills: Excellent communication and interpersonal skills, product knowledge, and problem-solving abilities.
- Education: High school diploma or equivalent required; degree in a related field preferred.
- Language: Fluency in English (bonus if Mandarin is fluent).
- Technical Skills: Proficiency in SAP CRM, Salesforce, or other relevant software.
We offer a dynamic and inclusive work environment, opportunities for career growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual with a passion for luxury retail, we encourage you to apply for this exciting opportunity.
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Client Relations Centre Ambassador
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Client Relations Centre Ambassador
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