Banking Consultant, Alice Springs NT
1 week ago
We are seeking a highly skilled Banking Consultant to join our team in Alice Springs, NT. As a key member of our Australia Retail division, you will be responsible for providing exceptional customer experiences and meeting the end-to-end banking needs of our customers.
Key Responsibilities- Provide seamless branch experiences for customers, meeting their needs across transaction activities, needs-based conversations, and digital solutions education.
- Collaborate with a team to deliver the best possible customer experience, acting as a role model and peer coach.
- Contribute to a significant uplift in customer engagement and advocacy, creating real customer value.
- Participate in and support bank programs and initiatives, ensuring compliance with ANZ and branch policies and procedures.
- Exceptional customer focus, with retail experience an advantage.
- Experience in using technology and promoting digital channels, with working knowledge of different digital platforms an advantage.
- Ability to multitask and adapt to change and ambiguity.
- Willingness to work in a collaborative team environment.
- Sound understanding of compliance.
- Excellent communication and interpersonal skills.
At ANZ, we're shaping a world where people and communities thrive. We're committed to building a workplace that reflects the diversity of the communities we serve, and we welcome applications from everyone. If you're a candidate with a disability or access requirement, let us know how we can provide you with additional support.
We offer a range of benefits, including access to health and wellbeing services and discounts on selected products and services from ANZ. Our flexible working arrangements allow our people to 'make work, work for them'. We're a diverse bunch at ANZ, and we're committed to building a workplace that reflects the diversity of the communities we serve.
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