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Banking Consultant, Alice Springs NT
2 months ago
At ANZ, we're committed to improving the financial wellbeing and sustainability of our customers. Our mission is to provide exceptional customer experiences that drive long-term relationships and growth.
The RoleWe're seeking a highly skilled Banking Consultant to join our team in Alice Springs. As a key member of our branch, you'll be responsible for delivering a seamless customer experience by meeting each customer's end-to-end banking needs. This will involve providing expert advice, educating customers on digital solutions, and contributing to a significant uplift in customer engagement and advocacy.
Key Responsibilities- Provide exceptional customer service by meeting each customer's end-to-end banking needs.
- Act as a role model and peer coach to deliver the best possible customer experience.
- Contribute to a significant uplift in customer engagement and advocacy.
- Support bank programs and initiatives to drive business growth.
- Ensure compliance with ANZ and branch policies and procedures.
We're looking for a highly motivated and customer-focused individual with exceptional communication and interpersonal skills. You'll have a strong understanding of compliance and be able to work in a collaborative team environment. Experience in being a user and promoter of technology is an advantage.
Why Join Us?At ANZ, you'll have the opportunity to work with a diverse and inclusive team that values your contributions. We offer a range of benefits, including access to health and wellbeing services and discounts on selected products and services. Our flexible working arrangements will allow you to 'make work, work for you'. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
