Customer Service Representative

3 weeks ago


Sydney, New South Wales, Australia Ivory Group Full time

About the Role

We are seeking a Customer Service Representative to join our team at the Local Council in Western Sydney. The successful candidate will have a minimum of 2 years' experience in a contact centre and customer service, with exceptional customer service and communication skills.

Key Responsibilities

  • Respond to customer enquiries
  • Manage inbound and outbound calls
  • Administrate transactions on behalf of customers
  • Respond to emails and webchats

What We Offer

  • Training and mentorship provided to ensure a strong foundation
  • Convenient location, close to public transport
  • Collaborative team culture and opportunities for extensions

How to Apply

Click "Apply for this job" or contact Augustine Oh on aoh@ivorygroup.com.au for a confidential discussion.



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