Front Office Expert

1 week ago

Sydney, New South Wales, Australia beBeeCareer Full time $60,000 - $80,000

Job Role Overview

We're on the hunt for dynamic and ambitious individuals who think outside the box, live in the moment, and thrive in fast-paced environments.

As a Front Office All Rounder, you'll play a pivotal role in delivering exceptional guest experiences across various touchpoints.

  • Ensure seamless check-in and departure processes for arriving and departing guests.
  • Provide expert advice and support to guests, enhancing their overall stay.
  • Build and maintain strong relationships with existing and new guests to foster loyalty and drive repeat business.
  • Collaborate with the front office team to achieve operational excellence and exceed guest expectations.
  • Take charge of guest reservations and manage credit card transactions with precision.
  • Develop in-depth knowledge of the hotel and surrounding area to provide personalized recommendations and exceed guest expectations.

About You:

  • Experience working with property management systems like OPERA or similar platforms.
  • Relevant experience in a comparable role.
  • Australian work rights and NSW RSA certification are essential.
  • Self-motivated and driven individuals with a passion for career growth will excel in this role.
  • Smart problem solvers with a can-do attitude will thrive in our fast-paced environment.

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