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Account Director

2 months ago


Sydney, New South Wales, Australia Randstad Sourceright EMEA B.V. Full time

We are seeking a seasoned professional to lead our Managed Service Provider (MSP) Program Team as an Account Lead at Randstad Sourceright EMEA B.V. The successful candidate will be responsible for the day-to-day management of our MSP Program and will own the relationship with our clients.

Key Responsibilities:

  • Account Management: Develop and maintain strong relationships with our clients, ensuring their needs are met and exceeded.
  • Innovative Solutions: Provide creative solutions to address client needs and drive business growth.
  • Revenue Growth: Achieve revenue targets by delivering results as defined in the annual account budget.
  • Service-Level Metrics: Implement strategies to achieve contracted service-level metrics and ensure high levels of client satisfaction.
  • Team Leadership: Coach, motivate, and direct the team to achieve desired results and drive business success.

Requirements:

  • Proven experience in the outsourcing staffing industry, preferably within MSP.
  • Strong leadership skills, with the ability to lead people in an account management capacity.
  • Proficiency in Fieldglass is highly desirable.
  • Proficiency in Microsoft Office tools, including Word, Excel, PowerPoint.
  • Proficiency in Google mail, calendaring, and shared drives.
  • Experience presenting to C-level executives.
  • Demonstrated experience managing large, complex accounts or projects.
  • Superior consulting, leadership, management, interpersonal, and mentoring skills.