Learning Support Specialist

3 days ago

Mackay, Queensland, Australia beBeeDevelopment Full time $63,000 - $93,000
About the Role

The Learning Support Specialist plays a pivotal role in facilitating the learning journey of apprentices, ensuring their seamless transition into our organization. The ideal candidate will possess excellent communication skills and be able to build rapport with supervisors, training staff, and apprentices alike.

Key Responsibilities:
  • Coordinate apprentice onboarding, rosters, uniforms, and training schedules to guarantee a smooth start.
  • Organize quarterly catch-ups, graduations, and other key events to foster a positive learning culture.
  • Monitor apprentice progress, training records, and compliance with relevant regulations to maintain high standards.
  • Promote collaboration between Managers, RTOs, and our Training team to ensure the successful delivery of learning and development initiatives.
  • Support internal learning on-site, including scheduling, room bookings, materials, and trainer coordination to enhance the overall learning experience.
  • Serve as the first point of contact for apprentice engagement, communication, and ongoing support to provide exceptional service.

This is an opportunity to combine coordination skills with genuine people support, making a meaningful difference in the development journey of our apprentices.

Qualifications & Experience:
  • A minimum of 2 years' experience in a coordination, administration, or apprentice support role.
  • Familiarity with the VET system and RTO compliance would be highly advantageous.
  • Relevant qualifications in education, HR, or trade would be beneficial.

We offer an internationally recognized work culture, providing access to extensive career development opportunities within a global network.

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