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Senior Client Relationship Manager
3 weeks ago
This high-profile role offers significant growth opportunities within our organization. You will be responsible for nurturing relationships with clients to secure maximum revenue while developing a deep understanding of signage materials, processes, and permits.
Key Responsibilities:- Establish long-term client relationships to upsell additional services and secure new work.
- Deliver projects with excellence while continually looking for opportunities to reduce costs and upsell revenue.
- Make strategic management decisions to achieve business objectives and coach team members to develop high customer service standards.
- Collaborate with sales teams to deliver jobs on time, on budget, and at the right quality.
- Excellent customer relationship and customer service skills are essential.
- A degree in engineering is preferable.
- Minimum five years' senior project management experience is required.
- The ability to analyze complex data and technical drawings is crucial.
- A strong drive for achievement, meeting goals, and upselling additional services is necessary.
- Ongoing training and career development opportunities are available.
- A variable workload with blue-chip clientele provides a challenging and rewarding experience.
- A fantastic work culture in a high-performance, friendly, and supportive team environment fosters collaboration and success.
- Monthly social club activities sponsored by the organization promote team bonding and well-being.
