Community Outreach and Engagement Specialist
3 days ago
DT Infrastructure Pty Ltd is a trusted provider of engineering and construction solutions that unlock opportunities for our clients, communities, and people. Specializing in Defence, transport, and infrastructure, we offer a unique synergy of local expertise in complex projects and the global perspective of our multinational parent company. Through engineering innovation, collaborative contracting, and leading sustainability practices, we're unlocking opportunities for a better tomorrow.
About the Role
We're currently hiring a Community Outreach and Engagement Specialist to join DT Infrastructure and Alstom in delivering the Perth High Capacity Signalling Project. The project includes the design, supply, installation, testing, commissioning, and maintenance of the new Automatic Train Control System to replace the existing signalling and train control systems in Perth. Based out of our CBD project office, the primary objective of this position is to promote best-practice communications to external stakeholders and local communities.
Key Responsibilities
- Develop and implement strategic communications plans to engage stakeholders and promote project benefits.
- Act as the primary point of contact for the client, ensuring efficient frameworks and fostering a genuine two-way information flow between the client and project team.
- Work proactively with the client on issues, collaborate on solutions, and provide regular reporting and meet information sharing requirements.
- Manage communications, engagement programs, social media, media, and marketing strategies, including processes and collateral that focus on the long-term benefits and genuine support for the project.
- Manage the handling of enquiries and complaints in line with the enquiry and complaint procedure.
- Work with the project management team to identify and assist in the management of risks, opportunities, and project-related issues and develop strategies to address these.
- Ensure stakeholder and community issues are dealt with in a proactive and efficient manner to enhance the project, minimize issues, and resolve community concerns.
- Work closely with the technical streams to ensure known stakeholder requirements are proactively considered when developing program sequencing, design, and construction methodology and operations and maintenance interfaces.
- Oversee budget and management of suppliers for the implementation of community involvement and business activation activities.
Requirements
- Bachelor's degree in communications, public relations, or a relevant discipline.
- Extensive experience in developing and implementing communications plans involving community consultation and engagement within major construction projects.
- Well-developed verbal, written communication, and interpersonal skills, including consultative communications skills.
- Experience in a similar level position, construction/rail industry sector experience is highly advantageous.
About DT Infrastructure
- We are a flexible employer, supportive of hybrid working arrangements and work-life balance.
- Exclusive programs that offer reduced-cost private health cover and gym memberships, classes, massages, and other wellbeing-related treatments.
DT Infrastructure is committed to building a diverse and inclusive workplace that champions opportunity and respect. Our focus on inclusivity is active and ongoing. Female applicants, people of Aboriginal or Torres Strait Island descent, and former members of the Australian Defence Force are encouraged to apply.
Applicants must hold the relevant Right to Work and Live in Australia. Agency submissions will not be considered for this position.
Visit www.DTInfrastructure.com.au to explore how DTI can support your career progression and unlock personal advantages.
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