Business Engagement Specialist

3 weeks ago


Perth, Western Australia Chamber Of Commerce And Industry Of WA Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Member Engagement team as a Business Engagement Specialist. In this role, you will be responsible for engaging with our members and identifying opportunities to deliver exceptional customer service and retention.

Key Responsibilities:

  • Maintaining strong relationships with our members through regular communication and support.
  • Identifying and developing opportunities to cross-sell and up-sell our products and services.
  • Utilizing our CRM system to manage pipelines, member interactions, and improve data quality.
  • Providing exceptional customer service and resolving any issues or queries in a timely and professional manner.

About Us

The Chamber of Commerce and Industry of WA is an independent, not-for-profit organisation that has been the voice of business for over 130 years. We have a network of over 7,400 members across various regions and industries, and our mission is to make it easier to do business in Western Australia.



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