Customer Service Representative Community Outreach

3 weeks ago


Perth, Western Australia Department of Corrective Services Full time

About the Roles


The Department of Justice seeks motivated and passionate individuals to help others and make a positive impact in the community.


The successful candidates will be part of the Community Engagement team, which assesses community needs to develop responsive, innovative, and practical policies and programs that deliver Registry services to key stakeholders and community groups.


Customer Service Officer – Community Engagement


The highly organised and self-motivated Customer Service Officer provides administrative support to the team and delivers customer-focused, face-to-face Registry services to the public of Western Australia. To be eligible for this role, you must be available for occasional intrastate travel.


Community Engagement Officer


The Community Engagement Officer will undertake regular intrastate travel to deliver culturally appropriate Registry-related outreach and educational programs to community groups of diverse backgrounds, cultures, and minority groups. The officer will engage with local community members and organisations and establish and maintain strong, positive, and productive relationships that support the ongoing work of the Registry.



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