Customer Support Specialist

2 days ago

Brisbane, Queensland, Australia ANZ Full time
About Us

At ANZ, we're committed to building a workplace that reflects the diversity of the communities we serve. We're a diverse bunch, doing different things in different roles, different locations. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

About the Role

As a Customer Support Officer, you will be responsible for delivering exceptional customer service to our new and existing customer network through the timely fulfilment of construction loans. You will review, investigate and case manage construction/progress funding matters, maintain and update customer information in various ANZ systems, prepare welcome kits for customers after settlement, validate documentation, receipts and invoices prior to payments being made, process payments to customers, builders, vendors and suppliers at various stages of construction, liaise with a range of internal and external stakeholders throughout the construction process, timely completion of ledger reporting activities as required, identification and reporting of errors and incidents, maintain required benchmark efficiencies and error rates through agreed throughput with leader, timely completion of tasks to meet agreed service level agreement, and continuously challenging 'what we do' and working to improve team's service delivery, quality and efficiency.

What will you bring?

To grow and be successful in this role, you will ideally bring the following: banking/lending experience is mandatory, proven customer service experience, high attention to detail with regards to data quality, advanced communication skills both verbal and written for team, department or external, strong computer skills across a range of systems, and a willingness to learn and strive to succeed.

Why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. You'll have the resources, opportunities, and support you need to take the next big step in your career. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

  • Senior Customer Support Specialist

    1 week ago

    Brisbane, Queensland, Australia Tait - Asia Pacific Full time

    {"title": "Senior Customer Support Specialist", "content": "About the OpportunityWe are seeking a highly skilled Senior Customer Support Specialist to join our Tait Asia Pacific Team in Brisbane. This role is responsible for providing exceptional technical support to customers, driving customer satisfaction, and contributing to the strategic goals of the...

  • Customer Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia ANZ Full time

    About UsAt ANZ, you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join ANZ, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process. About the RoleWe are looking for someone with collections and...

  • Customer Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Philips International Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team in Brisbane, QLD. As a key member of our service engineering team, you will be responsible for providing exceptional technical support and maintenance services to our customers in the QLD/NT and Northern NSW regions.Key ResponsibilitiesTechnical...

  • Customer Support Specialist

    3 days ago

    Brisbane, Queensland, Australia Lockheed Martin Australia Full time

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our UH-60M Black Hawk team in Enoggera, QLD. As a key member of our team, you will be responsible for delivering project management support and administrative services to ensure effective service delivery outcomes.Key ResponsibilitiesProvide timely and accurate advice and...

  • Customer Support Specialist

    3 days ago

    Brisbane, Queensland, Australia Sikorsky Australia Full time

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team in Enoggera, QLD.Key ResponsibilitiesDeliver project management support and/or administrative services to ensure effective service delivery outcomes.Analyse and respond to customer enquiries on a wide range of matters, providing timely, accurate, and consistent advice...

  • Customer Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Emesent Pty Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Support Specialist to join our dynamic team at Emesent Pty Ltd. As a key member of our customer support team, you will play a crucial role in delivering exceptional technical support and ensuring customer service excellence.Key ResponsibilitiesDeliver high-quality technical support and...

  • Customer Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Workday Australia Pty Ltd Full time

    Position OverviewThe Customer Support Specialist plays a crucial role in overseeing a ticketing system that handles cases of varying complexities related to the Adaptive Planning Integration product. This position ensures that clients receive prompt updates and resolutions. The ideal candidate will possess a strong background in troubleshooting...

  • Customer Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Philips International Full time

    About the Role:We are seeking a highly skilled and experienced Customer Support Specialist to join our team at Philips International. As a key member of our service delivery team, you will be responsible for providing exceptional technical support and service to our customers in the QLD/NT and Northern NSW regions.Key Responsibilities:Provide expert...

  • Customer Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Philips Iberica SAU Full time

    Job TitleCustomer Support Specialist QLD/NTJob DescriptionPhilips, a leading global healthcare company, is seeking a customer-oriented engineer to join our team in Brisbane, responsible for servicing QLD/NT and Northern NSW regions. This role will specialize in our MR, Ultrasound portfolio, providing expert technical advice on maintenance, installation, and...

  • Customer Support Specialist

    7 days ago

    Brisbane, Queensland, Australia Emesent Pty Ltd Full time

    {"Unlock Your PotentialAs a Customer Support Specialist at Emesent, you will play a vital role in delivering exceptional technical support and ensuring customer service excellence. Your exceptional support skills will enable you to solve problems and provide unparalleled service to our customers, working in tandem with our sales and engineering teams to...

  • Customer Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Emesent Pty Ltd Full time

    Job DescriptionJob Title: Customer Support SpecialistCompany: Emesent Pty LtdJob Type: Full-timeLocation: RemoteAbout Us:Emesent is a world-leader in drone autonomy, LiDAR mapping, and data analytics. Our vision is to autonomously map the inaccessible.Job Summary:We are seeking a highly skilled Customer Support Specialist to join our dynamic team. As a key...

  • Customer Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Mable Full time

    About MableMable is a health-tech start-up that specializes in transforming home care in Australia through its innovative approach. The company focuses on supporting people in achieving their goals while living at home, leveraging its technology platform to provide personalized support plans that meet individual needs and optimize funds.Job SummaryWe are...

  • Customer Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Mable Full time

    About MableMable is a health-tech start-up that specializes in transforming home care in Australia through its innovative approach. The company focuses on supporting people in achieving their goals while living at home, leveraging its technology platform to provide personalized support plans that meet individual needs and optimize funds.Job SummaryWe are...

  • Customer Service Representative II

    2 weeks ago

    Brisbane, Queensland, Australia Customer Labs Full time

    About Customer Labs:We are a leading provider of innovative solutions that protect the environment, people, and public health. Our mission is to create a more sustainable, shared future by delivering cutting-edge solutions that make a difference in people's lives, communities, and our planet.Job Summary:We are seeking a highly motivated and experienced...

  • Customer Support Specialist in Brisbane

    2 weeks ago

    Brisbane, Queensland, Australia Echo Entertainment Group Full time

    At Echo Entertainment Group, we strive to be a premier integrated resort organization in Australia. Our goal is to deliver enjoyable and unforgettable experiences for the countless guests we serve annually at our esteemed venues. Our establishments across major cities are renowned for their exceptional hotels, dining options, bars, and entertainment...

  • Customer Support Expert

    2 weeks ago

    Brisbane, Queensland, Australia Emesent Pty Ltd Full time

    {"title": "Customer Support Specialist", "description": "Unlock Your Potential in a Dynamic TeamAt Emesent, we're pushing the boundaries of robotics and digitization to help humanity explore further and understand more. As a Customer Support Specialist, you'll play a crucial role in showcasing our state-of-the-art technology and delivering exceptional...

  • Customer Liaison Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia The State of Queensland Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Liaison Support Specialist to join our team at The State of Queensland. As a key member of our organization, you will play a critical role in facilitating the Quality, Safety, and Risk Management Program across our hospitals and health centers.Key ResponsibilitiesManage Complex Complaints:...

  • IT Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Vero Insurance Full time

    About the RoleWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Vero Insurance. As an IT Support Specialist, you will be responsible for providing technical support to our employees and customers, ensuring that they have a seamless and efficient experience with our technology systems.Key ResponsibilitiesProvide...

  • Veterinary Radiation Oncology Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Brisbane Veterinary Specialist Centre Full time

    About UsBrisbane Veterinary Specialist Centre (BVSC) is a leading specialist veterinary hospital in Australia, dedicated to providing exceptional care to pets and their families.Our TeamWe are a values-driven, purpose-built specialist veterinary hospital supported by an after-hours emergency and critical care service, with a culture of providing specialty...

  • Customer Experience Specialist

    11 hours ago

    Brisbane, Queensland, Australia Bare Cremation Full time

    About Bare CremationBare Cremation is a pioneering technology company revolutionizing the funeral industry by providing an affordable and stress-free experience for Australians.Our mission is to make funerals simple and inexpensive, and we're looking for a dedicated Customer Care Specialist to help us achieve this goal.Job SummaryWe're seeking a...