Senior Parts Sales Specialist

2 days ago


Mackay, Queensland, Australia Hitachi Construction Machinery Co., Ltd. Full time
Hitachi Construction Machinery Co., Ltd.

Job Title: Senior Internal Parts Sales

Job Summary:

We are seeking a highly motivated and customer-focused Senior Internal Parts Sales professional to join our Mackay team. As a key member of our parts sales team, you will be responsible for coordinating and supplying quality parts to both external customers and internal stakeholders, while maintaining a high level of service delivery and achieving sales targets.

Key Responsibilities:

  • Provide exceptional service to external customers and internal stakeholders, ensuring timely and accurate supply of parts.
  • Use electronic parts manuals to interpret, identify, and supply parts to meet customer requirements.
  • Source parts externally as required and update computer records using Microsoft Dynamics.
  • Resolve invoicing and purchase order discrepancies, ensuring seamless delivery of parts to valued customers.
  • Work closely with the warehouse to ensure efficient delivery of parts and support the Mackay Parts Supervisor in quality monitoring of service deliveries.

Requirements:

  • 4+ years of experience in spare parts interpreting within the heavy earthmoving/construction/transport industry.
  • High level of computer skills, with experience using Microsoft Dynamics highly regarded.
  • Developed mechanical understanding and excellent written and verbal communication skills.
  • Proactive response to problem resolution and delivering on customer expectations.
  • Resilience, professionalism, and enthusiasm to achieve desired business outcomes.

About Us:

At Hitachi Construction Machinery Co., Ltd., we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities, and we encourage and support a diverse talent pool of skill, ethnicity, and gender to create a wide culture of shared values and enriched experiences in our business.



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