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ICT Support Administration Officer
2 months ago
About Scope
Scope (Aust) Ltd is a leading provider of services for people with disability, aiming to create meaningful opportunities for individuals to belong and thrive. Our organization supports people with physical, intellectual, and multiple disabilities, offering a range of services including supported independent living, short-term accommodation, social connections, lifestyle options, therapy, and employment services across Victoria and NSW.
About the Role
This 12-month fixed-term opportunity is available for a skilled ICT Support Administration Officer to join our team. As a key member of our administrative support team, you will play a vital role in facilitating the delivery of efficient and quality services to our offices. Your primary responsibilities will include managing the purchasing of ICT goods and administering telecommunications services, including mobile, iPad, and data services.
Your Key Responsibilities
- Coordinate the purchase of approved computer hardware, software, iPads, mobiles, and data services, ensuring adherence to our purchasing procedures.
- Coordinate the dispatching, replacement, and repairs of all Scope mobile phones in a timely manner.
- Maintain our audit register for all hardware purchased.
- Work closely with telecommunications partners to ensure that Scope has fully functioning and working mobile solutions.
- Provide administrative support to a large, mobile workforce based across geographically dispersed locations.
- Handle all inquiries related to mobiles, iPads, and other technology introduced by Scope.
Requirements
- Strong ability to build and maintain working relationships within the ICT team, executive, senior management, and key stakeholders.
- Excellent customer service skills.
- Demonstrated knowledge of mobile phone configuration.
- Understanding of purchasing principles.
What We Offer
Scope (Aust) Ltd is committed to providing a supportive and inclusive work environment. As a successful candidate, you will have the opportunity to work with a dynamic team, develop your skills, and contribute to our mission of creating meaningful opportunities for people with disability.
