ICT Support Administration Officer
2 weeks ago
About Scope
Scope is a leading provider of disability services, dedicated to creating opportunities for people with disability to belong and thrive. With a strong presence in Victoria and NSW, we deliver a range of services, including supported independent living, short-term accommodation, social connections, lifestyle options, therapy, and employment services.
About the Role
We are seeking an experienced ICT Support Administration Officer to join our team on a 12-month fixed-term basis. As a key member of our ICT team, you will provide high-quality customer service and administrative support, ensuring the efficient delivery of services to our offices. Your primary focus will be on managing the purchasing of ICT goods and administering telecommunications services, including mobile, iPad, and data services.
Your Key Responsibilities
- Coordinate the purchase of approved computer hardware, software, iPads, mobiles, and data services, ensuring adherence to purchasing procedures.
- Coordinate the dispatching, replacement, and repairs of all Scope mobile phones in a timely manner.
- Maintain our audit register for all hardware purchased.
- Work closely with telecommunications partners to ensure that Scope has fully functioning and working mobile solutions.
- Provide administrative services to support a large, mobile workforce across geographically dispersed locations.
- Handle all inquiries related to mobiles, iPads, and other technology introduced by Scope.
What We Look For
- A strong ability to build and maintain working relationships within the ICT team, Executive, Senior management, and key stakeholders.
- Great customer service skills.
- Demonstrated knowledge of mobile phone configuration.
- Understanding of purchasing principles.
An Australian driver's license (probationary licenses accepted) and 4 days of attendance in Hawthorn office location are required for this position. We are committed to filling this role quickly, and we will review applications as they come in. To be considered, please apply now.
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ICT Support Administration Officer
2 weeks ago
Hawthorn, Victoria, Australia Scope (Aust) Ltd Full timeAbout ScopeScope's mission is to empower individuals with disabilities to thrive and belong in their communities. We provide a range of services, including supported independent living, short-term accommodation, social connections, lifestyle options, therapy, and employment services, across over 420 locations in Victoria and NSW.About the RoleThis 12-month...
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ICT Support Administration Officer
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Hawthorn, Victoria, Australia Scope (Aust) Ltd Full timeAbout ScopeScope's mission is to empower individuals with disabilities to thrive and belong in their communities. We provide a range of services, including supported independent living, short-term accommodation, social connections, lifestyle options, therapy, and employment services, across over 420 locations in Victoria and NSW.About the RoleThis 12-month...
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