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Business Operations Expert

2 weeks ago

Canberra, ACT, Australia beBeeLeader Full time $124,000 - $142,000
Job Title: Business Services ManagerThis pivotal role requires a strong leader who can oversee business services operations at a top-tier law firm. The ideal candidate will have experience in a similar role within a professional services environment.The successful applicant will be responsible for leading a high-performing team to deliver exceptional workplace services while driving innovation and continuous improvement across projects.
  • Leading and coaching the Business Services team to deliver high-quality services and foster a great place to work
  • Overseeing services such as documentation management, reception, premises maintenance, catering and crisis management
  • Managing tenancy operations including contracts, repairs and relocations
  • Driving continuous improvement through research, supplier engagement and technology solutions
  • Managing expenditure, rosters and compliance requirements
  • Supporting and leading firm-wide projects and service delivery innovations
To succeed in this role, you will need excellent communication, influencing and negotiation skills, as well as strong problem-solving, analytical and organisational abilities. A commitment to service excellence is essential.About Us:We are a global law firm with over 3000 lawyers in 26 locations worldwide. We value diversity and inclusion and encourage applications from people of diverse backgrounds. We offer a collaborative culture where people feel respected and supported both personally and professionally.Key Requirements:
  • Experience in a similar role within a top-tier professional services environment
  • Strong leadership, coaching and team engagement skills
  • Proven project management expertise
  • Financial management capability with a commercial mindset
  • Excellent communication, influencing and negotiation skills
  • Strong problem-solving, analytical and organisational abilities
  • Commitment to service excellence
Seniority Level: Mid-Senior level Employment Type: Full-time Job Function: Management Industries: Law Practice