Administrative Logistics Coordinator

2 weeks ago


Dandenong, Victoria, Australia Techtronic Industries Full time
Job Summary:

We are seeking an Administrative Logistics Coordinator to join our team in Dandenong South. The successful candidate will work as part of the service operations team dedicated to supporting the Internal Service Centre within the SalesForce, SAP, TNT and other associated technology platforms.

Key Responsibilities:

  • Accepting tools for drop off via direct customers or freight (ingoing and outgoing freight requirements)
  • Provide customers and retailers with updates on their warranty claims via phone and email
  • Book incoming tools into SAP - C4C and complete necessary documentation
  • Allocate tools in accordance with operational workflow
  • Allocate ordered spare parts with relevant service claims
  • All necessary warehouse duties (unpack, pack, etc.)
  • Communicate with After-Sales support team to obtain claim relevant information

Requirements:

  • Experience using SAP, salesforce and/or other similar technology platforms (preferred but not essential)
  • Excellent ability to respond to deadline pressures and demonstrate time management skills
  • Great communication skills with an enthusiastic personality
  • Ability to demonstrate initiative
  • Solid time management and attention to detail



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