Workshop Logistics Coordinator

3 weeks ago


Dandenong, Victoria, Australia Milwaukee Tool Full time
About the Role

We are seeking an experienced Workshop Logistics Administrator to join our team in Dandenong South. This is a great opportunity for someone looking to start or continue their career in administration and warehousing.

Job Description

The successful candidate will be responsible for maximizing workshop efficiencies, acting as a point of contact for internal service centre, and ensuring seamless logistics operations. The role involves accepting tools for drop off, providing customers with updates on warranty claims, booking incoming tools into SAP, allocating tools according to operational workflow, and communicating with After-Sales support team.

Key Responsibilities:
  • Accepting tools for drop off via direct customers or freight (ingoing and outgoing freight requirements)
  • Providing customers and retailers with updates on their warranty claims via phone and email
  • Booking incoming tools into SAP - C4C and completing necessary documentation
  • Allocating tools in accordance with operational workflow
  • Allocating ordered spare parts with relevant service claims
  • All necessary warehouse duties (Unpack, pack etc.)
  • Communicating with After-Sales support team to obtain claim relevant information
Requirements:
  • Experience using SAP, salesforce and/or other similar technology platforms (preferred but not essential)
  • Excellent ability to respond to deadline pressures and demonstrate time management skills
  • Great communication skills with enthusiastic personality
  • Ability to demonstrate initiative
  • Solid time management and attention to detail
Benefits:
  • Generous discounts on company products
  • Recognition programs and social events to celebrate team achievements
  • Access to professional development programs
  • Paid Parental Leave and Employee Assistance Program
Estimated Salary: $65,000 - $80,000 per annum

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