Defence Support Liaison Specialist

1 week ago


Canberra, ACT, Australia beBeeSupport Full time $70,000 - $95,000
Key Support Officer

The primary goal of this position is to assist Defence personnel in their core duties through the Defence Assistance Program (DAP). Our team is dedicated to creating an inclusive environment where employees can grow, learn, and excel.

Responsibilities:
  • Ensure adherence to relevant legislation and defence policies and procedures
  • Draft case notes to document individual growth, improvement, and organisational action in line with NDIS regulations
  • Provide full supervision, training, and support to a team of DAP employees
  • Identify tasks for each support activity and manage timeframes for delivery of services with Defence personnel
  • Schedule DAP Team workloads on a daily basis to ensure administrative requirements are completed accurately and on time
  • Consult and collaborate with Defence personnel, setting quality control standards and maintaining these standards at all times
  • Facilitate integration of DAP employees into Defence workplaces throughout bases
  • Notify the National Program Manager of any closures or reduced staffing due to absences of DAP Team members
  • Participate in on-the-job training and meetings, complying with Endeavour Foundation's and Defence policies and procedures
Required Skills and Qualifications:
  • A positive attitude with the ability to remain calm
  • Experience working with people with disabilities preferably in an employment setting
  • Demonstrated experience in coaching individuals and delivering learning opportunities, preferably for those with disabilities
  • Skills and knowledge associated with working within a positive behaviour support framework
  • Interpersonal and strong communication skills required to develop relationships with team members and stakeholders and deal with issues of a sensitive nature
  • Conflict management and negotiation skills
  • Hold a current First Aid and CPR certificate
  • Hold a current Class C Drivers Licence
  • Certificate III or IV in Community Services - Disability Work or Aged Care (desirable)
  • Ability to obtain a Baseline Security Clearance from the Australian Government & Security Vetting Agency (must be an Australian citizen)
  • Proficiency in using current MS Office (i.e Word, Excel, PowerPoint, Outlook), and communication technologies
Benefits:
  • Salary Packaging Benefits
  • In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses
  • An Employee Assistance Program - a free and confidential counselling service available to all staff and their family members
  • Discounts on Corporate Private Health Insurance Plans, whitegoods, and appliances
  • Paid Parental Leave and Salary Continuance
  • Free flu vaccinations
  • Onsite café, onsite parking (where available) and close to public transport


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