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High-Performance Team Leader
3 weeks ago
The Operations Supervisor plays a pivotal role in ensuring operational efficiency and leadership. The successful candidate must lead a dedicated team to maintain high service standards.
Liaising with customers and the Operations Manager is essential for smooth communication regarding ship arrivals, vehicle reception, and staff supervision.
Organising and supervising yard staff to receive vehicles includes labour planning and coordinating regular toolbox meetings. Problem-solving and analytical skills are crucial for effective task management.
A proven track record of leading and developing a high-performing team is necessary for success in this position.
This opportunity allows you to join a supportive and innovative automotive business that values your growth and provides opportunities to develop your career.
Key Responsibilities:- Lead a dedicated team to achieve excellent customer service results
- Communicate effectively with customers and stakeholders regarding key milestones
- Organise and supervise yard staff to ensure efficient vehicle reception and handling
- Coordinate and facilitate regular training sessions and toolbox talks
- Monitor and review team performance to drive continuous improvement
- Coach and mentor team members in developing their skills and competencies