Service Delivery Expert

2 weeks ago

Adelaide, South Australia beBeeService Full time $61,500 - $83,500

We are seeking passionate and client-focused professionals to join our operations team as service delivery experts.

Key Responsibilities
  • Deliver exceptional customer service over the phone in a scheduled contact environment.
  • Support clients in meeting tax, superannuation and registration requirements.
  • Process account activities received through various channels, including phone, paper, web-chat, email and online portals.
  • Apply relevant policies and procedures to inform decision-making processes.
  • Record outcomes, actions and agreements with attention to detail.
  • Collaborate with team members and contribute to continuous improvement initiatives.
Requirements
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Familiarity with relevant policies and procedures.
Benefits
  • Ongoing training and development opportunities.
  • Collaborative and supportive team environment.
  • Opportunities for career growth and advancement.
What We Offer

We offer a competitive salary package, flexible working arrangements and a comprehensive benefits program.

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