Service Delivery Expert

4 days ago

Adelaide, South Australia beBeeClient Full time $180,000 - $220,000
Service Delivery Excellence

We strive to deliver exceptional service by closely collaborating with internal and external stakeholders. This synergy enables us to ensure seamless communication and successful project outcomes.

The ideal candidate will possess a strong balance of customer-centric skills, technical knowledge, and experience dealing with senior-level executives. They must have a background in Managed Service Providers or Systems Integrators and hold ITIL Service Management accreditation.

Our remuneration package is competitive and includes training and certification bonuses, culture awards, and opportunities for growth and development.

Key Responsibilities:
  • Prepare and present operational reports to clients.
  • Drive enhancements to client service level agreements (SLAs) and reporting.
  • Manage scope and change effectively.
  • Respond to major incidents promptly.
  • Develop technology roadmaps for future client projects.

If you are passionate about delivering high-quality service and driving business growth, we encourage you to consider this opportunity.

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