Housekeeping Services Director

1 month ago


Sydney, New South Wales, Australia The Star Entertainment Group Full time

About The Star Sydney


The Star Sydney is a premier entertainment hub in Pyrmont and Darling Harbour, committed to creating fun experiences for our communities. With state-of-the-art venues, dining options, and a Sports Bar, we strive to deliver exceptional hospitality and entertainment.



Job Summary


We are seeking an experienced Housekeeping Services Supervisor to join our team at The Star Sydney. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and efficiency are achieved and maintained.



Key Responsibilities



  • Ensure all relevant guest information is shared with Team Members, including VIPs, cots, and rollaway beds.
  • Support and assist the team during peak periods.
  • Perform room spot checks to ensure rooms meet hotel standards.
  • Resolve guest concerns using a pleasant and diplomatic approach.
  • Monitor and report maintenance requests where required.


About You


You will have previous supervisory experience within a luxury hotel and strong leadership skills with an exceptional eye for detail. A Property Management System Opera experience is desirable, and you will possess a passion for hospitality with a can-do attitude.



What We Offer


In addition to a competitive salary of $120,000 - $150,000 per annum, we offer a range of benefits, including:



  • Complimentary meal on site every day, including hot meals, sandwich bar, and more.


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