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Sales Account Manager
3 weeks ago
Location: Based in or within a commutable distance to Sydney
We are seeking a skilled sales professional to lead customer accounts with respect to Cisco Premium Services/Advanced Services.
Key Responsibilities- Handle service pricing and margins according to agreed-upon terms and collaborate with cross-functional teams.
- Plan and prioritize sales activities and customer/prospect contact towards achieving business objectives around Advanced Services.
- Collaborate with cross-functional teams to create and lead account plans using all relevant data.
- Identify customer business issues, challenges, care-abouts.
- Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
- 5-10 years of sales experience in Telco/Service Providers with a proven track record in either direct and channel sales, especially in closing large strategic deals.
- Subject matter expert on Technology & Cross-Architecture solutions/Services and business development mentality.
- Proficient in selling solutions to large customers with a deep understanding of Telco buying cycles.
- Build Influential Relationships: Working with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships.
- Customer Focus: Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.
- Negotiation skills: Effectively exploring interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data, objective criteria to support one's proposal.
- Critical Thinker: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgement.
Our company is a team that collaborates with empathy to make really big things happen on a global scale. Our solutions are everywhere, and our impact is everywhere.
