Customer Service Healthcare Experience

1 week ago

Adelaide, South Australia beBeeReceptionist Full time $55,000 - $75,000

Providing exceptional customer service and making a meaningful difference in people's healthcare experiences is at the heart of this role.

About the Opportunity

This full-time Receptionist position offers a chance to join our team and play a key role in delivering top-tier patient care.

The successful candidate will manage complex patient bookings, handle inquiries from stakeholders, and communicate with medical professionals. They will also be responsible for registration, scheduling, and addressing queries.

This role requires flexibility to work across both call centre and reception shifts, providing an opportunity to develop skills in multiple areas.

We are seeking a friendly and organised individual who is eager to learn, adapt, and grow in a fast-paced environment.

The ideal candidate will have exceptional customer service skills, a patient-first attitude, and strong communication, attention to detail, and multitasking abilities.

A positive attitude and team spirit are essential in our collaborative environment.

Experience as a medical receptionist or familiarity with medical terminology is a plus, but not required. Customer service experience is a must.

About You
  • You're a passionate and driven individual who thrives in a fast-paced environment.
  • You have excellent communication and interpersonal skills.
  • You're able to multitask and manage competing priorities effectively.
What We Offer

We provide:

  • Corporate discounts from over 100 retailers.
  • Health insurance discounts for you and your family.
  • Free medical imaging for family members.
  • Access to well-being programs and expert counselling support for you and your family.
  • Recognition program to celebrate your service and commitment.
  • Uniform allowance, outstanding tea room supplies, social events, and an unforgettable Christmas party.

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