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Event Experience Manager
2 weeks ago
Imagine delivering exceptional event experiences in a dynamic and fast-paced environment. We're seeking experienced Venue Supervisors to join our team of dedicated professionals who share a passion for delivering outstanding service.
The RoleWe're looking for individuals who possess strong leadership skills, exceptional attention to detail, and a genuine enthusiasm for creating memorable events. As a Venue Supervisor, you'll have the opportunity to work across multiple iconic venues, delivering a diverse range of functions and events.
- Lead and manage events across multiple spaces, ensuring seamless execution and exceeding client expectations.
- Deliver outstanding client experiences, from cocktail parties to conferences and sit-down dinners, showcasing your expertise and dedication.
- Oversee all service aspects, from setup to pack down, maintaining high standards of quality and efficiency.
- Supervise a team of skilled waitstaff and bartenders, providing guidance and support to ensure exceptional service delivery.
- Act as the primary client liaison, building relationships and ensuring seamless communication throughout the event.
- Collaborate closely with the culinary team to ensure seamless service, showcasing your ability to work effectively with others.
We offer a comprehensive benefits package that includes:
- 4 weeks paid annual leave per year, allowing you to recharge and pursue new opportunities.
- Genuine career growth opportunities within a respected and expanding hospitality group, supporting your professional development.
- A supportive leadership team that values your contribution and development, fostering a positive and inclusive work environment.
- Ongoing training and development, equipping you with the latest skills and knowledge to excel in your role.
- Staff discounts across all our venues, allowing you to enjoy the perks of being part of our team.
To succeed in this role, you'll need:
- 6–12 months previous experience as a Head Waiter or Venue Supervisor, demonstrating your ability to lead and manage teams.
- Previous function experience, ideally in high-end or large-scale events, showcasing your expertise and adaptability.
- A background in 5-star hospitality, highlighting your commitment to excellence and customer satisfaction.
- Strong interpersonal and leadership skills, enabling you to build effective relationships and motivate teams.
- Exceptional attention to detail, ensuring seamless execution and exceeding client expectations.
- A passion for creating memorable event experiences, driving your enthusiasm and dedication to deliver outstanding results.