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Event Experience Manager
2 weeks ago
Due to continuous growth in our events portfolio, we are seeking experienced Venue Supervisors to join a dynamic service team.
This role offers the chance to work across iconic venues delivering a diverse range of functions and events. No two days are the same.
The Role:
- Lead and manage events across multiple spaces
- Deliver outstanding client experiences across cocktail parties, conferences, and sit-down dinners
- Oversee all service aspects from setup to pack down
- Supervise a team of skilled waitstaff and bartenders
- Act as the primary client liaison throughout the event
- Collaborate closely with the culinary team to ensure seamless service
- Maintain high standards of communication and professionalism
Key Responsibilities
Some key responsibilities of this role include:
- Managing events and ensuring smooth execution
- Providing exceptional customer service and experiences
- Coordinating with internal teams to deliver seamless service
- Leading and mentoring junior staff members
- Developing and implementing new ideas and initiatives to improve operations
Requirements
To be successful in this role, you will need:
- 6-12 months previous experience as a Head Waiter or Venue Supervisor
- Previous function experience, ideally in high-end or large-scale events
- A background in 5-star hospitality is preferred but not essential
- Strong interpersonal and leadership skills
- Exceptional attention to detail
- Passion for creating memorable event experiences
Benefits
We offer a range of benefits to support your career development and well-being:
- 4 weeks paid annual leave per year
- Genuine career growth opportunities within a respected and expanding hospitality group
- A supportive leadership team that values your contribution and development
- Ongoing training and development, plus the chance to work alongside some of the best in the business
- Staff discounts across all our venues
