Elevator Service Operations Manager

5 days ago


Adelaide, South Australia 201 KONE Elevators Pty Ltd Full time

Looking for a dynamic and ambitious professional to lead our Service Operations team in Adelaide, South Australia. We are seeking an experienced Service Operations Manager to join our Senior leadership team at KONE.

About the Role

This exciting opportunity involves leading and coaching a high-performing team to achieve exceptional service delivery and customer satisfaction. You will be responsible for driving business change initiatives, ensuring business realization, and promoting a customer-centric service mindset. Your key focus areas will include Field Operations and Sales, where you will develop and implement strategic plans to drive growth and revenue.

We are looking for a results-driven leader with 4 years of experience in running a service operations team in a similar role within the Vertical Transport/Construction industry. A strong background in electrical/mechanical engineering, combined with excellent analytical skills and knowledge of service maintenance methods, is essential. Proven experience in budget management, customer relationship management, and SAP/Microsoft Office proficiency is highly valued.

What We Offer

We offer a competitive salary range of $120,000 - $150,000 per annum, including a car allowance and bonus structure. As part of our global organization, you will have access to comprehensive training programs, a collaborative work environment, and opportunities for career progression. Our total rewards package includes great benefits, remuneration, and a supportive team culture.

About KONE

KONE is a global leader in elevator and escalator solutions, dedicated to creating innovative and sustainable urban mobility experiences. With a strong focus on employee engagement, diversity, equity, and inclusion, we strive to create a workplace culture that values individual contributions and promotes collaboration and growth.



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