
International Visitor Health Cover Specialist
5 days ago
HCF is seeking a motivated Sales Consultant to connect international visitors, visa holders and new migrants with the right Overseas Health Cover (OVHC).
About the RoleYou will help international visitors, visa holders and new migrants choose the right OVHC. You will deliver a standout member experience by understanding individual needs, providing accurate, visa-compliant advice, and converting leads from multiple channels.
About You- Proven sales experience, ideally in health insurance or regulated industry.
- Familiarity with Australian visas and related health cover requirements.
- Experience in customer service and Contact Centre environments.
- Strong verbal and phone communication skills.
- Ability to meet and exceed sales and member focused KPIs.
- Excellent interpersonal and communication skills, with the ability to build rapport and trust with individuals.
- Comfortable navigating different systems with strong data entry accuracy.
- Multilingual capability is highly desirable.
- Active listening skills to determine member needs.
We put our members and their health first. As Australia's largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member-centric.
Purpose-driven passion: We're united by a common purpose – to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance: Skills include:
- 50% subsidy on HCF hospital and/or extras cover.
- 18 weeks of parental leave for all new parents.
- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more.
- Discounts on HCF's products, including life, pet and travel insurance, as well as discounts at Fitness First gyms and on our eyecare products.
We believe in lifelong learning. Our collaborative and inclusive work environment fosters growth and development opportunities.
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