Senior Client Relationship Manager

7 days ago

Clayton South, Victoria, Australia Veritas Recruitment Full time

We are collaborating with a prominent Australian wholesaler specializing in industrial products, catering to a diverse clientele across the nation. As a Key Account Executive, your role will be crucial in fostering and enhancing vital client relationships. You will take charge of comprehending client needs, devising strategic solutions, and ensuring exceptional service delivery. This position requires a proactive mindset to identify growth prospects, manage client expectations, and drive revenue through effective account stewardship.

Key Responsibilities:
1. Cultivate and sustain robust relationships with key clients, gaining insights into their business requirements and goals.
2. Formulate strategic account plans aimed at expanding existing business and capturing new opportunities.
3. Work in close collaboration with internal teams to provide customized solutions that surpass client expectations.
4. Analyze market trends, competitor actions, and industry advancements to pinpoint growth opportunities.
5. Assess monthly sales performance and continuously refine sales strategies for upcoming periods.

About You:
1. Demonstrated experience in key account management or related positions, preferably within the industrial products sector.
2. Proficient in establishing rapport and nurturing relationships with various external stakeholders.
3. Possess a positive attitude, a willingness to learn, and a disciplined approach.
4. Exceptional communication, time management, negotiation, and problem-solving abilities.
5. Capable of working both collaboratively and independently in a dynamic environment while adapting to shifting priorities.

Benefits:
1. Flexible arrangements for work-life balance.
2. Onsite parking facilities.
3. Comprehensive mentorship from a highly experienced Sales and Management team.

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