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Technical Support Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeEngineering Full time $90,000 - $120,000

Job Overview

We are seeking a skilled Technical Support Specialist to join our team in Sydney. As a key member of our engineering team, you will be responsible for providing technical support and guidance to customers across Australia.

The ideal candidate will have relevant qualifications in Electronic or Electrical Engineering (Advanced Diploma or higher), with 2+ years' experience in technical or customer support. Strong hands-on technical skills, including experience with precision mechanics and the use of diagnostic tools and toolkits, are essential. Excellent communication and customer relationship skills, with a service-driven mindset and ability to engage across all levels, are also required.

This is a great opportunity to work with a leading global organisation that values innovation, collaboration, and excellence. Our team is passionate about delivering high-quality technical support and building strong relationships with our customers.

About the Role

  • Provide technical support and guidance to customers across Australia, ensuring seamless setup from delivery to customer sign-off.

  • Perform hands-on repairs and routine maintenance, ensuring optimal performance and reliability of equipment across a variety of applications.

  • Troubleshoot technical issues both on-site and remotely, using diagnostic tools and expertise to resolve problems efficiently.

  • Collaborate with internal teams and escalate issues when needed to ensure swift, high-quality technical support and customer satisfaction.

What We Offer

  • A competitive salary and benefits package, including company car, travel expenses, and more.

  • The opportunity to work with a leading global organisation and contribute to its success.

  • A dynamic and inclusive work environment, with opportunities for professional growth and development.

Requirements

  • Relevant qualifications in Electronic or Electrical Engineering (Advanced Diploma or higher).

  • 2+ years' experience in technical or customer support.

  • Strong hands-on technical skills, including experience with precision mechanics and the use of diagnostic tools and toolkits.

  • Excellent communication and customer relationship skills, with a service-driven mindset and ability to engage across all levels.

Why Join Us?

  • Be part of a fast-growing, international company with a friendly and inclusive culture.

  • Drive growth within a leading global organisation whose purpose is to deliver high-quality technical support and build strong relationships with our customers.