Culinary Operations Director

3 weeks ago

Surfers Paradise, Queensland, Australia Marriott Full time
Job Summary

The Culinary Operations Director is responsible for ensuring the success of daily kitchen operations. This involves leading a team to produce high-quality food products while maintaining excellent customer service standards.

Key Responsibilities
  • Manage kitchen shift operations and ensure compliance with food safety policies and procedures.
  • Estimate daily production needs and communicate them to kitchen personnel.
  • Assist Executive Sous Chef and Executive Chef with all kitchen operations and preparation.
  • Prepare and cook a variety of dishes, either on a regular basis or for special guests or functions.
  • Develop new menu items, presentations, and flavor combinations.
  • Maintain purchasing, receiving, and food storage standards.
  • Ensure compliance with all applicable laws and regulations regarding food handling and sanitation.
  • Operate and maintain department equipment and report malfunctions.
  • Check the quality of raw and cooked food products to ensure standards are met.
Leadership and Management
  • Supervise and coordinate activities of cooks and workers engaged in food preparation.
  • Lead shifts while personally preparing food items and executing requests based on required specifications.
  • Utilize interpersonal and communication skills to lead, influence, and encourage others.
  • Encourage and build mutual trust, respect, and cooperation among team members.
  • Serve as a role model to demonstrate appropriate behaviors.
Customer Service
  • Provide services that exceed guest expectations and improve customer satisfaction.
  • Manage day-to-day operations, ensuring quality standards and meeting customer expectations.
  • Set a positive example for guest relations.
  • Empower employees to provide excellent customer service.
  • Interact with guests to obtain feedback on product quality and service levels.
Performance and Development
  • Achieve and exceed performance goals, including budget targets and team objectives.
  • Develop specific goals and plans to prioritize, organize, and accomplish own work.
  • Train employees in safety procedures and promote a culture of well-being.
  • Identify developmental needs of others and provide coaching, mentoring, or guidance.
Estimated Salary: $65,000 - $85,000 per yearAbout Marriott International

JW Marriott is part of Marriott International's luxury portfolio, offering opportunities for growth, development, and recognition. As a leader in the hospitality industry, we strive to create memorable experiences for our guests and exceptional opportunities for our associates.

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