Banking Professional

2 weeks ago

Sunshine Coast, Australia beBeeCareer Full time $59,877 - $87,955
Customer Banking Specialist Relief

Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster.

  • Monday: 12.00pm – 4.00pm
  • Tuesday: 12.00pm – 4.00pm
  • Wednesday: 12.00pm – 4.00pm
  • Thursday: 12.00pm – 4.00pm
  • Friday: 12.00pm – 4.00pm

Travel will be required for this role.

We deliver a seamless banking experience to over 10 million personal and small business customers.

Our market-leading products, services, and technology have been serving local communities for over 100 years.

Our work has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement.

Your Role in Our Team
  • You'll have in-depth conversations with every customer about how we can support their overall banking needs.
  • You'll support customers with enquiries, maintenance on accounts, and process applications for credit products.
  • You'll complete Financial Health Checks to assess customers' financial needs and identify any changes.
  • You'll provide options for the customer through education and demonstration of our in-branch technology and digital banking options.
  • You'll problem solve and provide effective solutions while championing our processes and procedures.
What We're Looking For
  • You'll have proven experience delivering exceptional Customer Service, ideally in Financial Services, Retail, or Hospitality.
  • You'll have excellent communication skills and the ability to articulate financial terms in a clear way.
  • You'll be able to ask the right questions, find solutions, act with integrity, and place the customer at the centre of everything you do.
  • You'll be able to work in a busy, commercial, and driven retail environment while seeing the big picture for customers and providing them with holistic solutions.
  • You'll have a genuine interest in building a career with us and improving the financial wellbeing and lives of our customers.
Benefits of Working with Us:
  • We offer a supportive team culture
  • A dynamic and fast-paced work environment
  • Opportunities for professional growth and development
  • Flexible working arrangements

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