
Banking Services Professional
1 week ago
As the face of retail banking, our team delivers a seamless experience to millions of customers.
We impact lives at all stages, from opening accounts, saving for holidays, buying homes, or planning retirements.
Working with us means positively impacting lives and being there when needed.
- Have in-depth conversations about customers' banking needs.
- Support customers with enquiries, account maintenance, and credit product applications.
- Complete financial health checks to assess customers' needs and identify changes.
- Provide options through education and demonstration of technology and digital banking.
- Problem solve and provide effective solutions while championing processes.
We're interested in people with:
- Proven customer service experience.
- Excellent communication skills and ability to articulate financial terms clearly.
- The ability to ask questions, find solutions, act with integrity, and place customers at the centre.
- A genuine interest in building a career and improving customers' financial wellbeing.
We're committed to supporting Aboriginal and/or Torres Strait Islander Peoples. You'll be part of a community that supports you professionally and personally.
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