Account Growth Specialist

4 days ago

Sydney, New South Wales, Australia beBeeAccount Full time $90,000 - $120,000
Job Title: Account Growth Specialist

We are seeking an Account Growth Specialist to join our team. As a key member of our organization, you will play a crucial role in driving client success and maximizing the value of our product suite.

  • The ideal candidate will possess strong communication skills and be able to effectively interact with clients at all levels.

Key responsibilities include:

  • Managing client relationships to drive growth and ensure client satisfaction
  • Conducting discovery sessions to understand client needs and develop tailored solutions
  • Leading project status meetings and providing regular reporting to stakeholders
  • Providing solution analysis and configuration plans to meet client objectives
  • Driving client adoption of new products and features, training administrators on relevant product functions, and communicating delivery timelines and set realistic expectations

In this role, you will have the opportunity to work closely with clients to understand their business goals and provide strategic guidance to help them achieve success.

You will be responsible for managing client journeys from implementation to renewal, conducting discovery sessions, leading project status meetings, and providing regular reporting to stakeholders.

A successful Account Growth Specialist will possess a comprehensive understanding of our platform suite and be able to guide clients on platform and solution decisions.

Key Skills and Qualifications
  • Bachelor's degree in Business Administration or related field
  • Minimum 5 years of experience in client-facing roles, preferably in the software industry
  • Excellent communication and interpersonal skills
  • Ability to analyze complex data and develop actionable recommendations
  • Experience with project management tools and methodologies
Benefits

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

You will have access to ongoing training and support to help you succeed in your role.

Others

We are committed to fostering a diverse and inclusive work environment that values creativity, innovation, and collaboration.

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