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Homelessness Support Specialist

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Central Highlands Regional, Australia beBeeCase Full time $72,000 - $81,000
Case Manager Role

This is a challenging opportunity to make a real difference in the lives of individuals who are homeless or at risk of homelessness.

As a Case Manager, you will work closely with participants to develop and implement personalized plans to meet their individual needs.

The role involves conducting thorough assessments of participant needs, including risk assessments and safety planning as needed.

You will also advocate and assist participants to access housing and specialist services such as drug or alcohol, mental health, legal, domestic, and family violence services.

Strong communication and interpersonal skills are essential for building and maintaining relationships with various stakeholders.

A Certificate IV qualification in Community Services or similar is required for this role.

Mandatory Requirements
  • Certificate IV qualifications in Community Services or similar.
Key Responsibilities
  1. Provide case management support to individuals who are homeless, at imminent risk of homelessness, or housed but at risk of homelessness.
  2. Work closely with participants to develop, action, and review case management plans to meet their individual needs.
  3. Conduct initial and ongoing assessments of participant needs, including risk assessments and safety planning as needed.
  4. Advocate and assist participants to access housing and specialist services such as drug or alcohol, mental health, legal, domestic, and family violence services.
What You Will Bring to the Role
  • A passion and genuine desire to make a difference in the lives of others.
  • Proven ability to build and maintain relationships with various stakeholders.
  • Ability to identify and implement solutions.
  • Experience working within a high-performance framework with accountability for KPIs on program delivery and outcomes.
Other Requirements
  • Ability to obtain a Blue Card (working with children check positive notice or exemption).
  • Ability to obtain a Yellow Card (disability services positive notice or exemption notice).