Homelessness Case Manager

Anglicare Central Queensland Limited | Blackwater

$44 p/h + superannuation + salary sacrifice

Part-time (36 hours per fortnight)

Fixed-term position

About the role:

At Anglicare Central Queensland, we believe that everyone deserves a safe and affordable home. As a leading not-for-profit housing provider, we're passionate about building inclusive, thriving communities where people feel secure, supported, and empowered.

As a Homelessness Case Manager, you will provide case management support to people who are homeless, at imminent risk of homelessness, or housed but at risk of homelessness.

What will a typical day look like?

1. Work closely with participants to develop, action, and review case management plans to meet their individual needs.
2. Provide practical and personal support, crisis budgeting, information, advice, and community referrals.
3. Conduct initial and ongoing assessments of participant needs, including risk assessments and safety planning as needed.
4. Provide respectful, proactive, persistent, reliable, practical, and comprehensive support that upholds the dignity and privacy of individuals.
5. Maximise participants' capacity for independent living.
6. Advocate and assist participants to access housing and specialist services such as drug or alcohol, mental health, legal, domestic, and family violence services.

Mandatory Requirements:

• Certificate IV qualifications in Community Services or similar.

Who we are:

Our local team of professionals has worked with people in Central Queensland for over 40 years to support them in living their best life. Anglicare CQ is a not-for-profit, purpose-driven organization – and we embody this purpose through our staff. We strive to make the ordinary extraordinary through our dedicated work.

Anglicare CQ offers diverse career paths across disciplines including leadership, community services, child protection, housing, and support services. We serve communities in and around Rockhampton, the Capricorn Coast, Gladstone, Biloela, Moura, Blackwater, Emerald, Barcaldine, and Longreach.

What you will bring to the role:

• A passion and genuine desire to make a difference in the lives of Central Queenslanders.
• Proven ability to build and maintain relationships with various stakeholders.
• Ability to identify and implement solutions.
• Experience working within a high-performance framework with accountability for KPIs on program delivery and outcomes, in a fast-paced, solutions-focused environment.
• Effective time management and organizational skills.
• A strong communicator, able to quickly build rapport and influence a diverse range of people.

Other Requirements:

• Ability to obtain a Blue Card (working with children check positive notice or exemption).
• Ability to obtain a Yellow Card (disability services positive notice or exemption notice).

What are the benefits of working for Anglicare CQ?

We share a common purpose to serve the people of Central Queensland and help them live their best life. Anglicare CQ offers meaningful employment and a supportive team environment.

• Attractive salary sacrifice options for all employees.
• Opportunity to contribute to social change.
• Full-time employees can accrue/utilize TOIL in line with office hours for increased flexibility.
• Supportive and pragmatic management team.
• Encouragement and support for professional development and study.
• A professional work environment with passionate, diverse, and driven colleagues.
• Access to health and wellness programs for staff.

How to apply

If you are driven by purpose and want your work to make a real difference, please submit your resume and a cover letter (no longer than 2 pages) addressing the selection criteria outlined in the position description.

Applications are due by 8am, Wednesday, 24 September 2025.

For questions, contact our Recruitment and Onboarding Officer, Mikiellie Newman, via phone or email to learn more.

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