Homelessness Outreach Specialist

7 days ago

Logan Central, Queensland, Australia YFS Full time
The YFS outreach team supports growing numbers of people rough sleeping in our city.
Join a dynamic organisation backing people to overcome adversity and to thrive.

As part of this team, Homelessness Outreach Specialists will connect with people wherever they are to provide practical assistance and help people to find stable housing with the additional supports they need.
We're looking for people with great communication skills and an understanding of issues contributing to homelessness to fulfil these roles.
You will need to be practical, flexible and have a high level of empathy.
The team will work outside standard business hours – 6am to 8pm, with some weekend shifts.
About the job
Role location: Slacks Creek
Role type: Permanent, full-time.

Pay range: $101,106 to $103,285 a year based on experience, with salary packaging exempt from Fringe Benefits Tax available.

In this role you will:

engage with people wherever they are, building trusting relationships
assessing people's needs to provide practical support to people experiencing homelessness to help them access crisis and long-term housing
connecting rough sleepers with appropriate social service systems to achieve long-term change
contribute to Logan Zero's goal of ending rough sleeping in Logan through collaboration and advocacy.

About you
Aside from meeting the key capabilities outlined in the related role description available below, you'll be a great fit if you:

are hands-on, practical and adaptable in responding to changing situations
have experience in person-centred service delivery, preferably in homelessness or mental health services
are passionate about supporting people experiencing homelessness
have a deep understanding of the circumstances of people sleeping rough and effective ways to respond
can work flexible hours to ensure the outreach service can meet requirements for after-hours and weekend responses.
The team will have staff working from 6am to 8pm weekdays and daytime hours on Saturday, with potential to add Sunday if demand emerges.
You will need to be able to provide support across these periods.

https://www.yfs.org.au/wp-content/uploads/2025/07/HR13_RD_Homelessness Outreach Specialist_103038.pdf (copy and paste link into your browser)
Interested?
Apply with your resume and a one-page covering letter outlining what you will bring to the job.
Contact Rebecca Ryan or Camila Aldred on 07 3826 1*** if you want to talk about the role.
People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.
Closing date: This role will remain open until the position has been filled.
Interviews to be scheduled for times agreed with applicants.

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