Restaurant Operations Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeFacilities Full time $100,000 - $120,000
Job Description

The successful candidate will be responsible for ensuring the efficient and effective functioning of our restaurants, providing a safe working environment for all staff members. This will involve managing resources, services, and processes in a cost-efficient manner.

Key Responsibilities
  • Review and transform our facility strategy, including repairs and maintenance (R&M), preventative maintenance (PM) and relevant life-cycle requirements.
  • Analyse facilities management data, systems, and processes, and provide recommendations to enhance efficiency.
  • Maintain an effective R&M reporting system to support restaurant R&M needs.
  • Lead the Restaurant Facilities Partner conduct and document planned routine facilities inspections to determine facilities issues and maintenance needs.
  • Ensure the timely maintenance and repair of all key restaurant equipment, fixtures, and fittings.
  • Develop and review contracts and Service Level Agreements with key supplier partners.
  • Plan and manage centralised contracts including refrigeration, HVAC systems, pest control, security, Test and Tag, fire services, and information technology.
  • Advise on, monitor, and implement environmental initiatives e.g. waste management, energy efficiency, and oversee environmental health and safety.
Requirements
  • Extensive facilities management experience preferably within the food/restaurant/QSR sector.
  • Experience in developing and/or transforming a facilities management function.
  • Exceptional interpersonal skills, with the ability to engage effectively with stakeholders.
  • Demonstrated project management skills ideally in construction or maintenance.
  • Ability to read and interpret leases and contracts.
  • Tertiary qualifications preferable.
  • Working knowledge of HVAC technology and systems within restaurants.
  • Working knowledge of health, safety, and environmental regulations.
Benefits

This is a full-time, permanent role based in our Restaurant Support Office in Richmond, involving regular travel across ANZ. The ideal candidate will have the right to work in Australia or New Zealand.

Company Culture

We live our values at the heart of everything we do, with a global purpose of Changing Lives, Together. Our Compass is what makes our brand so unique and special, articulating our purposes, values, and leadership beliefs.

We embrace inclusivity and opportunity for all. We're enthusiastic and optimistic about the future and your place in it. Most importantly, we don't take ourselves too seriously. And don't forget, you will also get free Nando's, every day.

About Us

Our global purpose is Changing Lives, Together. At its core, this means we want to change the world around us by making a real difference to people's lives. This passion to make a difference starts with our Nandocas (how we say staff), because when they're being their best, brilliant selves, epic things happen.

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