Patient Transport Operations Manager

1 week ago


Perth, Western Australia Whitman County Public Health Full time

As a key member of the Whitman County Public Health team, the Patient Transport Operations Manager will play a vital role in ensuring the smooth operation of patient transport services.

Key Responsibilities:

  • Coordinate staff to meet contractual expectations and key performance indicators (KPIs).
  • Support legal and contractual compliance of the business unit.
  • Implement best practices across operations.
  • Oversee people, processes, and resources.
  • Assist in managing budgets aligned with financial forecasts.

Administration & Reporting:

  • Uphold confidentiality, ethical standards, and professionalism.
  • Prepare and distribute reports in line with business and contractual requirements.
  • Model and adhere to company values and policies.
  • Ensure health and safety, reporting hazards and incidents.
  • Engage in annual performance reviews and work toward set objectives.

Policy and Compliance:

  • Adhere to Whitman County Public Health and Wilson Group HSE policies.
  • Fulfill customer contractual obligations.

Requirements:

  • At least three years of experience managing a people-focused operational business.
  • Strong skills in people logistics and management, with the ability to make data-driven decisions.
  • Expertise in rostering and shift planning.
  • Process and system-oriented approach.
  • Proficiency in technology, especially Microsoft Office Suite.
  • Professional representation of Whitman County Public Health to customers and industry stakeholders.
  • Excellent organizational and communication skills.


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