Patient Transport Operations Manager
1 week ago
As a key member of the Whitman County Public Health team, the Patient Transport Operations Manager will play a vital role in ensuring the smooth operation of patient transport services.
Key Responsibilities:
- Coordinate staff to meet contractual expectations and key performance indicators (KPIs).
- Support legal and contractual compliance of the business unit.
- Implement best practices across operations.
- Oversee people, processes, and resources.
- Assist in managing budgets aligned with financial forecasts.
Administration & Reporting:
- Uphold confidentiality, ethical standards, and professionalism.
- Prepare and distribute reports in line with business and contractual requirements.
- Model and adhere to company values and policies.
- Ensure health and safety, reporting hazards and incidents.
- Engage in annual performance reviews and work toward set objectives.
Policy and Compliance:
- Adhere to Whitman County Public Health and Wilson Group HSE policies.
- Fulfill customer contractual obligations.
Requirements:
- At least three years of experience managing a people-focused operational business.
- Strong skills in people logistics and management, with the ability to make data-driven decisions.
- Expertise in rostering and shift planning.
- Process and system-oriented approach.
- Proficiency in technology, especially Microsoft Office Suite.
- Professional representation of Whitman County Public Health to customers and industry stakeholders.
- Excellent organizational and communication skills.
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