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Patient Transport Officer

2 months ago


Perth, Western Australia Wilson Health Pty Ltd Full time
About the Role

We are seeking a skilled Patient Transport Officer to join our team at Wilson Medic One. As a Patient Transport Officer, you will be responsible for providing high-quality care and support to non-emergency patients during transport to and from hospital.

Key Responsibilities
  • Conduct patient transfers while providing a high level of care in accordance with qualifications, scope, and authority to practice under the Wilson Medic One Clinical Governance and Medical oversight framework.
  • Follow operational directions from the dispatch team to ensure an efficient and timely service for all customers.
  • Keep accurate records of transfers using the bespoke Wilson Medic One customer booking system.
  • Facilitate and assist with supervising student clinical placements.
  • Perform vehicle cleaning and complete associated checklists in accordance with Wilson Medic One operating procedures.
  • Comply with customer contractual KPI's.
About You

You are a team player and will work towards common objectives, deadlines, and set KPIs. Your caring and compassionate nature will support your patients with empathy, care, and dignity. You can work independently and within a team environment.

Qualifications and Skills
  • Minimum of Certificate III Non-emergency Patient Transport or higher.
  • Certificate IV Health Care, Diploma of Emergency Health Care, or Bachelors of Paramedical Science are strongly encouraged to apply.
  • Hold an unrestricted C-class driver's licence and drive safely and reasonably.
  • Have a current WA working with children check (or willing to obtain one).
  • A national police clearance to be obtained within four weeks of the commencement date and commit to renewing every three years.
  • Be able to work various shifts, including weekends and public holidays.
  • Strong work ethic and the willingness to deliver excellent patient-centric care.
  • Excellent written and verbal communication skills.
  • Able to relate to people from diverse backgrounds and cultures.
  • Vaccination as per government guidelines for healthcare workers.
  • Physically fit to provide patient transport services.
  • Able to pass a drug and alcohol screening.
  • Previous experience within the disability, aged care, or patient transport services is highly regarded but not essential.