Employment Specialist
4 weeks ago
About the Role
The Specialist Employment Mentor will focus on supporting Aboriginal or Torres Strait Islander customers by providing intensive mentoring to ensure their transition into employment is successful and sustained.
This role requires an understanding of the issues affecting Aboriginal and Torres Strait Islander people, and an ability to communicate sensitively and effectively in order to build trusting relationships.
It would be advantageous for the preferred candidate to identify as Aboriginal or Torres Strait Islander or have extensive experience working with customers within this cohort.
This role is being offered on a full-time, ongoing basis and will be based at our Coburg site. It will also involve travelling to other sites in Inner Metro Melbourne.
What's on offer?
- A Wellbeing Day every fortnight (9-Day Fortnight)
- Salary Packaging benefits
- Comprehensive onboarding
- Personal development
- Positive team environment
- Coaching and Mentoring
About You
To be successful in the role, you will be able to demonstrate:
- Experience in working sensitively and effectively with Aboriginal and Torres Strait Islander communities, while respecting traditional cultures and values;
- Experience mentoring Indigenous customers in employment;
- A strong passion and drive for helping people find sustainable and meaningful employment;
- Ability to work effectively with a culturally diverse range of clients, employers and staff;
- High level of interpersonal skills with an ability to represent Workskil Australia to our customers, funding bodies, employers, RTOs, Indigenous Communities and other stakeholders;
- Sound knowledge of the local labour market;
- An understanding of case management framework;
- Sales and customer service experience;
- Extensive working knowledge of federally funded Employment Programs and funding models; and
- Proven ability to work in an outcome-based, high-pressure environment, positively and with enthusiasm;
You will also be required to have:
- Ability to use the Microsoft Office suite (Word, Excel and PowerPoint) and ability to type (minimum 30 words per minute)
- Certificate IV in Employment Services or Career Development (preferably) or willing to study
- Hold a current driver's licence and have own vehicle with the willingness to travel across the region.
About Us
Workskil Australia is a national not-for-profit and charitable organisation, with over 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.
We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution, we will support your ongoing career development and offer a friendly, supportive and innovative environment for you to thrive.
We work hard every day to:
- Work with our customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.
Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.
Remuneration
A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax-effective salary packaging.
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