National Account Partnership Specialist

3 weeks ago

Smithfield, South Australia Crown Equipment Full time

About the Role:

We are seeking a motivated and results-driven individual to join our team as a National Account Partnership Specialist in our National Service team.

This role will be responsible for ensuring operational excellence and the development and growth of the National Accounts under their management. The successful candidate will be the primary contact between Crown Equipment and our customers, maximizing customer satisfaction through effective communication channels.

Key Responsibilities:

  • Manage corporate accounts effectively and develop & implement a national call plan to guarantee customer satisfaction
  • Identify and attain opportunities for business growth and development
  • Meet with customers on the corporate account list on a regular basis
  • Ensure all customer requests and enquiries are attended to in a timely manner
  • Develop strong relationships with key customers and provide regular information & updates to customers to ensure customer satisfaction
  • Monitor Service performance to mutually agreed key performance indicators
  • Utilise reporting and relationships to maximise customer satisfaction while maximising revenue generating opportunities.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Utilise CRM to maintain accurate records of activities and customer interactions
  • Ensure that all property, equipment and documents belonging to Crown Equipment, its clients and associates in control of, or used in the performance of the function, are kept secure and available in good condition
  • Provide specialist advice when necessary to support Customer Materials Handling Equipment requirements.

About You:

We are looking for a result-oriented individual with a drive for quality customer service. The successful candidate will demonstrate capabilities of achieving results in a competitive business environment. Prior successful management of a customer base, high energy and motivation to succeed in addition to superior organisational, excellent verbal and written communication skills and good negotiation skills are all requirements of this role. Candidates will be required to have exceptional relationship building skills in order to be successful for this role. This role requires extensive travel (Office 50% / Travel 50%),

Benefits:

Crown Equipment offers a comprehensive benefits program which includes access to discounts and cashback from over 400+ retailers nationwide, a health and wellbeing platform supporting your Mental, Physical and Financial goals, Corporate Rates for Private Health Insurance, an inclusive working environment and an Employee Assistance Program for confidential counselling with chat, phone and face-to-face counselling options.

About Us:

Crown Equipment is a well-respected global Materials Handling Equipment company with over 50 years of success in the Australian market. We operate in all Australian States and territories as well as many regional locations. Our brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up, and leading-edge technology.

Estimated Salary:$120,000 - $150,000 per annum

  • National Account Development Specialist

    2 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    Role OverviewCrown Equipment is seeking a National Account Development Specialist to join our team in Australia. This role will be based in a dynamic and fast-paced environment, where you will be responsible for managing corporate accounts effectively and developing growth opportunities.About the RoleThis position reports directly to the National Service...

  • National Service Account Manager

    3 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    About the RoleWe are currently seeking a highly motivated and results-driven individual to join our team in the position of National Service Account Manager for our key accounts.Reporting to the National Service Delivery Manager, you will be responsible for ensuring operational excellence and the development and growth of the national accounts under your...

  • National Account Manager

    4 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    **About the Role**Crown Equipment is seeking an experienced National Account Manager to join our team. As a key member of our National Service team, you will be responsible for ensuring operational excellence and driving the growth of National Accounts under your management.**Key Responsibilities**Effectively manage corporate accounts and develop a national...

  • National Accounts Executive

    3 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    About the RoleWe are seeking an experienced and results-driven individual to join our team as a National Accounts Executive in our National Service department.Reporting to the National Service Delivery Manager, you will be responsible for driving operational excellence and developing strategic growth plans for our key national accounts. As the primary...

  • Account Growth Specialist

    4 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    About the RoleWe are seeking a highly motivated and results-driven individual to join our team as an Account Growth Specialist in our National Service team.Reporting to the National Service Delivery Manager, you will be responsible for ensuring operational excellence and developing and growing the National Accounts under your management. The successful...

  • National Account Development Manager

    2 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    **About the RoleWe are currently seeking a highly motivated and results-driven professional to join our team in the position of National Account Development Manager. As part of our National Service team, you will be responsible for driving operational excellence and business growth within your managed National Accounts.This is a challenging yet rewarding...

  • National Service Account Development Manager

    2 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    About the RoleCrown Equipment is seeking a result-driven National Service Account Development Manager to join our National Service team.This role reports to the National Service Delivery Manager and focuses on operational excellence, account growth, and customer satisfaction.We are looking for an individual with excellent organizational skills, strong...

  • Financial Account Specialist

    2 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    About the RoleWe are seeking a highly skilled Financial Account Specialist to join our team at Crown Equipment in a maternity leave cover capacity. This is a full-time opportunity that will involve working closely with our credit review and debt collection team.Key ResponsibilitiesContact customers with outstanding debts to obtain payment.Provide customers...

  • Financial Operations Specialist

    3 weeks ago

    Smithfield, South Australia Transit Systems NSW Full time

    **Job Summary:**We are seeking an experienced Financial Operations Specialist to join our team in Sydney, NSW. The successful candidate will play a critical role in ensuring the smooth and accurate processing of payments for our transport network.About Us:In partnership with Government, Transit Systems NSW innovates, designs and delivers public transport...

  • Accounts Payable Financial Operations Specialist

    3 weeks ago

    Smithfield, South Australia Transit Systems NSW Full time

    About the RoleTransit Systems NSW is seeking an experienced Accounts Payable Financial Operations Specialist to join our team. This key role plays a crucial part in ensuring the smooth and accurate processing of payments, maintaining the financial health of the company, and supporting the efficient operation of our transport network.Key...

  • Key Account Business Growth Specialist

    4 weeks ago

    Smithfield, South Australia Preston Hire Full time

    About UsPreston Hire is a prominent business in the hire and rental industry, providing high-quality specialised equipment to customers across various sectors.We have built a strong reputation on delivering innovative solutions to diverse industries and employ passionate individuals who proudly promote our brand.Our extensive product range includes renowned...

  • Senior Account Development Manager

    4 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    About the RoleWe are seeking a driven and results-focused professional to join our team in the position of National Service Account Manager. Reporting to the National Service Delivery Manager, you will be responsible for ensuring operational excellence and developing and growing the National Accounts under your management.As the primary contact between the...

  • Accounts Payable Officer

    2 weeks ago

    Smithfield, South Australia Transit Systems NSW Full time

    Job Title: Accounts Payable Officer - Financial Transaction SpecialistEstimated Salary: AU$65,000 - AU$80,000 per annumAbout the RoleWe are seeking an experienced Accounts Payable Officer to join our team in Smithfield, NSW. As a key player in our finance department, you will play a crucial role in ensuring the smooth and accurate processing of payments.Key...

  • Strategic Account Growth Manager

    1 week ago

    Smithfield, South Australia Crown Equipment Full time

    Job OverviewWe are seeking a highly skilled Strategic Account Growth Manager to join our National Service team in Australia.The successful candidate will be responsible for managing corporate accounts and developing strategies to drive business growth and customer satisfaction.

  • Accounts Payable Officer: Financial Operations Specialist

    3 weeks ago

    Smithfield, South Australia Transit Systems NSW Full time

    Job Summary:We are seeking an experienced Accounts Payable Officer to join our team at Transit Systems NSW. This role plays a crucial part in ensuring the smooth and accurate processing of payments, supporting the financial health of our company.About the Role:This is a key position that requires strong organizational and analytical skills, with attention to...

  • Business Development Trainee

    3 weeks ago

    Smithfield, South Australia MRAEL Full time

    MRAEL is a well-established company with over 50 years of experience in bearings and power transmission supply. With its extensive branch networks across Australia, the company has earned a reputation for its innovative approach and commitment to customer satisfaction.As a Business Development Trainee at MRAEL, you will be part of a dynamic team that is...

  • Heavy Vehicle Body Repair Specialist

    2 weeks ago

    Smithfield, South Australia AMA GROUP AUSTRALIA Full time

    Job DescriptionWe are seeking a skilled and enthusiastic Heavy Vehicle Body Repair Specialist to join our team at Wales Bus and Body Repairs in Smithfield.About the RoleThis is an exciting opportunity for an individual who is passionate about heavy vehicle body repair to learn and grow with our experienced team. As a Heavy Vehicle Body Repair Specialist, you...

  • Regional Sales Growth Specialist

    3 weeks ago

    Smithfield, South Australia Philmac Pty Ltd (Australia) Full time

    About Philmac:Philmac Pty Ltd (Australia) is a leading global innovator in the connection and control of water and energy. Established in 1929, we have been operating for over 90 years, with the Aliaxis group as our parent company.We are part of one of the world's largest global networks of plastic pipe and fitting manufacturers, with over 16,000 employees...

  • Help Desk Support Specialist

    3 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    About the RoleWe are seeking a highly organised and motivated Help Desk Support Specialist to join our team in supporting the Service Operations of our business. The successful candidate will be responsible for assisting customers with their breakdown calls and efficiently allocating work to our National Service Technician teams out in the field.Key...

  • Financial Credit Specialist

    3 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    Role OverviewAn exciting opportunity has become available for a Financial Credit Specialist to join Crown Equipment in a maternity leave cover capacity.This role reports directly to the National Shared Services Manager and involves working with the team responsible for credit review and debt collection.Key ResponsibilitiesContact customers with outstanding...